Navigate insurance claims for multifamily property damage. Documentation, claim process, contractor coordination for Houston apartment complexes.
When disaster strikes your multifamily property, navigating the insurance process while managing repairs and displaced tenants is overwhelming. This guide walks you through the process from damage to restoration.
Before ANY cleanup begins, document everything. Photos and video of all damage from multiple angles. Written inventory of damaged items and areas. Date-stamped records. This documentation is your insurance claim's foundation.
Contact your insurance company within 24 hours. Provide your policy number, date of loss, brief description, and initial documentation. Request an adjuster visit within 48 hours. Keep a log of every communication.
Walk the property together. Point out all damage — visible and hidden. Get the adjuster's estimate in writing. If the estimate seems low, you have the right to get an independent estimate from a qualified contractor.
Choose a contractor experienced in insurance restoration — they understand the claims process, can supplement underpaid claims, and work directly with adjusters. Ask for references from similar multifamily insurance jobs.
We handle emergency mitigation, complete damage documentation, provide detailed scope-of-work estimates, coordinate directly with your insurance adjuster, and manage the full restoration. Our documentation packages are designed to maximize your claim recovery.
Get a free, no-obligation estimate. Our team responds within 24 hours.