Insurance Restoration for Multifamily — Tell Projects Houston

Insurance Restoration for Multifamily

Navigate insurance claims for multifamily property damage. Documentation, claim process, contractor coordination for Houston apartment complexes.


When disaster strikes your multifamily property, navigating the insurance process while managing repairs and displaced tenants is overwhelming. This guide walks you through the process from damage to restoration.

Immediate Documentation

Before ANY cleanup begins, document everything. Photos and video of all damage from multiple angles. Written inventory of damaged items and areas. Date-stamped records. This documentation is your insurance claim's foundation.

Filing the Claim

Contact your insurance company within 24 hours. Provide your policy number, date of loss, brief description, and initial documentation. Request an adjuster visit within 48 hours. Keep a log of every communication.

Working With the Adjuster

Walk the property together. Point out all damage — visible and hidden. Get the adjuster's estimate in writing. If the estimate seems low, you have the right to get an independent estimate from a qualified contractor.

Choosing a Restoration Contractor

Choose a contractor experienced in insurance restoration — they understand the claims process, can supplement underpaid claims, and work directly with adjusters. Ask for references from similar multifamily insurance jobs.

Tell Projects' Insurance Restoration Process

We handle emergency mitigation, complete damage documentation, provide detailed scope-of-work estimates, coordinate directly with your insurance adjuster, and manage the full restoration. Our documentation packages are designed to maximize your claim recovery.

Frequently Asked Questions

Does Tell Projects work directly with insurance companies?
Yes. We work with all major carriers, provide documentation that aligns with adjuster requirements, and can supplement underpaid claims to ensure full damage recovery.
What should I do immediately after property damage?
Document everything with photos and video before any cleanup. Contact your insurance within 24 hours. Call Tell Projects for emergency mitigation — tarping, water extraction, board-up.
How long does insurance restoration typically take?
Minor damage: 2-4 weeks. Moderate damage: 1-3 months. Major damage (fire, flood): 3-6 months. Timeline depends on insurance approval speed and scope of reconstruction.

Ready to Transform Your Property?

Get a free, no-obligation estimate. Our team responds within 24 hours.

Tell Projects Network

Free Quote Call Now