How to renovate occupied apartment buildings with minimal tenant disruption. Communication, scheduling, noise management, and access protocols.
Renovating occupied buildings is an art. The key is proactive communication, predictable scheduling, and crews who understand that they're working in someone's home. Here's how Tell Projects minimizes disruption on every project.
48-hour advance notice for any work affecting tenants. Written schedule posted in common areas and slipped under doors. Single point of contact (project manager) for tenant concerns. Weekly email updates to property management.
Loud work (demolition, hammering) limited to 9 AM - 5 PM weekdays. No weekend work unless approved by property management. Coordinate with leasing office to avoid showings during active work. Phase work to limit the number of floors/buildings affected simultaneously.
Scheduled access windows with 24-hour minimum notice. Units locked and secured when crews leave. No personal items touched or moved without resident permission. Photo documentation before and after entering each unit.
Daily cleanup of all work areas. Dust barriers and negative air pressure in active renovation areas. Clean hallways and common areas at end of each work day. No materials, tools, or debris left in tenant pathways overnight.
Immediate response to all tenant concerns. Project manager personally addresses complaints within 2 hours. Written incident reports for any damage or valid complaint. Proactive follow-up to ensure resolution satisfaction.
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